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When
purchasing with our online shopping cart, shipping and handling charges
are not calculated as you place your order.
Items indicated
with this logo 
are shipped at no charge via UPS ground service in the continental
U.S. Orders without shipping charges are subject to an $9.95 handling
fee and will be indicated as such on your order confirmation form. This is one
of the lowest in the industry and is not pro rated based on the dollar
value of your order. We are attempting to hold the line and provide
free freight, in spite of today's high fuel costs.
Some heavy items are
assessed a flat $49.95 shipping fee. This will be indicated on your
order confirmation form.
Master Generators are
shipped via truck to the nearest truck terminal to you at no charge.
Delivery to a business is also done at no charge. But, residential
delivery will incur a $50 charge from the trucking company. We encourage
you to have your generator shipped to a business address or pick it up at
the trucking terminal.
For shipments to
other countries or outside the continental U.S. (Alaska, Hawaii,
Puerto Rico, etc.), shipping charges will be calculated and added to
your order.
On items where free shipping
is not offered, you are charged the exact price that UPS charges us - plus the
handling fee.
Note that this applies only to orders that can be shipped via UPS -
Items that are too large or too heavy for UPS will be shipped via common carrier
and the actual shipping charges added to your invoice.
We attempt to ship orders
the same day they are received. If that's not possible, you will be notified of
any delay. Typically, if it's not in our warehouse and is drop shipped from
the manufacturer (not uncommon these days), a few additional days may be
required. Please advise if you need an item instantly and we'll do whatever we
can to accommodate you.
Click
Here To See How Long It Takes
For UPS To Deliver Your Order
If you need your
order quickly, other faster shipping methods are available: UPS 2nd day
and overnight and Federal Express. Please advise if you need these
faster and more expensive methods.
Ordering
from outside the continental United States ?
Orders from Alaska,
Hawaii, Canada and other countries will be shipped via best method
(usually Federal Express or UPS) and the shipping charge added to the
credit card charge.
Warranty Information
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